Information about OUTGROWN

How it works

How it works 

We’re providing a FREE collection, listing and selling service for all our parents in the London Metro area.* Fill out this form, (it’ll only take a few minutes), and we’ll arrange collection of your items.

*Subject to area availability, third party transaction fees. The free service is for a limited time only.

 

Buying made easy

Step 1: Instantly find the clothes you’re looking for using the quick filter options.

Step 2: Choose delivery / collection and simply hit the buy button.

To keep our community safe, all of our transactions are securely made via PayPal. (Haven’t got an account, don’t worry you can check out as a guest or set one up here.)


How to sell?


Option 1: List it yourself.

List it. Sell it. Ship it. Receive payment.

You’ll need a PayPal account. To keep our community safe, all of our transactions are securely made via PayPal. (Haven’t got an account, don’t worry you can set one up here.)

You'll pay 10% commission to OUTGROWN pus a Paypal processing fee and we'll make a 10% donation of profits to Unicef.  Unicef support children across the globe to live healthier and happier lives.



Option 2. We sell it for you.

We’ll take care of everything. Pick-up, pricing, product photography, shipping.

Fill out this form and subject to area availability you can sit back whilst we do the rest for you.

You'll get 50% of the sale price when your items are sold and we'll make a 10% donation of profits to Unicef.  



How to sell it yourself


Creating a listing is simple (It takes less than 5 minutes)


1. Hit the ‘sell your kids clothes’ button and get started.

2. Select the item category & write a title and description.


3. Choose an item price.

We recommend 50% of the original retail price for unused or new items, 40% for nearly new and 30% for pre-loved.

For community safety we use PayPal. All transactions are secured through PayPal.

4. Specify your delivery method.

Shipping or Pickup


5. Complete the listing details.

You MUST add images for your clothes. (If there are no images uploaded we will close your listing.)

Good photos will your clothes quickly so follow the tips below to maximise your listing:

- Pictures should be in LANDSCAPE

- Sharp BRIGHT images

- White / Light background

- No shadows

- Clutter free backgrounds (on a hanger on the back of a door is good).


6. Post your listing to go live.

Share with your friends on email, txt via WhatsApp and on social media

You can send the web-page to your very own mini-site (see below)


*We check all listings to authenticate our community and all of the transactions for quality purposes and will close anything down that doesn’t meet the Kids Clothes Exchange standards.



Once it’s sold

Head across to PayPal to help get your item posted. It’s super quick and easy to do. Even better, you’ll benefit from discounted postage services from Royal Mail as a PayPal customer.

Watch the PayPal explainer video here.


Need to know

We only allow pre-loved items that have been well looked after. No signs of wear and tear, no broken zips or buttons and no stains. We don’t allow second hand underwear items (including tights).

If your item has imperfections but it it still high quality, please be honest about these in the listing to prevent issues later down the line.


For help with a listing, email us at hello@outgrown.io